Return, Cancellation & Exchange Policy

At Stimuli, every piece is crafted with care and intention. As a small, independent label, we do not offer returns or refunds at this time.

However, we do allow exchanges under the following conditions:

• Exchange requests must be made within 5 days of receiving order.
• Items must be unworn, unwashed, unscented and in original condition and packaging.
• We offer size exchanges or product swaps of equal or higher value, subject to availability.
• Customers are responsible for return shipping costs.
• Exchanges are processed once we inspect and approve the original item.
• If the desired size or product goes out of stock or is oversold during the exchange process, we will issue you a store credit for the full amount paid. This credit will be valid for 12 months from the date of issue and can be used toward any future purchase on our website.

For international orders:
We currently do not offer exchanges for international shipments. If an exchange is essential, it may be possible only if the customer agrees to cover all shipping and customs charges involved in the process.

Order Cancellations:
Please double-check your order before placing it. We are unable to cancel or modify orders once they have been placed.

Please note:
We are unable to accept exchange requests made after 5 days from the day of receiving it.

To initiate an exchange, please email us at stimulistudio.in@gmail.com with your order number and reason for exchange.