Shipping and Delivery Policy
At Stimuli, every order is packed with care and intention from our home studio in India. Once your order is placed, you'll receive a confirmation email with your order details, followed by a second email with tracking information once your order has been dispatched.
Processing Time
- Orders are typically processed and packed within 2–4 business days of purchase.
- During busy periods, new drops, or holidays, processing times may be slightly extended.
Shipping Options & Rates
Domestic (India):
- Standard Shipping – Free
Estimated delivery: 2–10 business days from dispatch (depending on your pincode) - Express Shipping – ₹250
Estimated delivery: 1–4 business days from dispatch.
International:
- Flat-Rate Shipping – ₹3000
Estimated delivery: 7–21 business days, depending on your location and local customs.
All international orders are shipped from India. A tracking link will be shared once dispatched.
Important Notes for International Orders:
- Customs duties and import taxes (if any) are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance, courier issues, or incorrect shipping details provided at checkout.
- We’re continuously working to improve our international shipping experience — thank you for your patience and support.
Delivery Notes
- Once an order is dispatched, Stimuli is not liable for delays due to courier issues, customs processing, or incorrect shipping information.
- You will receive a tracking link via email once your order ships.
- In case of a missing parcel or an order marked as delivered but not received, please contact us immediately.